Faveo Helpdesk: Self-hosted Open-source to Automate HelpDesk Workflow for Enterprise

Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises.

Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers.

It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.

Features

• Built-in Knowledge Base
• Integrated with Popular Platforms
• Company Branded - allows rebranding, colour changes to match company style.
• Unlimited and Affordable
• Seamless Email Integration
• Priority Support
• Easy-to-use Portal
• Highly Customizable

Editions

• Faveo Help Desk Community Edition – Free, Open source edition
• Faveo Help Desk Freelancer - Free version with features available in Faveo Enterprise Edition for two agents
• Faveo Help Desk Enterprise Edition – Paid version with many advance features and integrations
• Faveo Service Desk - Paid version for IT Assest management

License

Non-Profit Open Software License 3.0 (Non-Profit OSL 3.0)

Resources & Downloads

• Source-code
• Github

Faveo Helpdesk

Download Faveo Helpdesk for free. Open source help desk ticketing system. Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises.

SourceForge

GitHub - ladybirdweb/faveo-helpdesk: Faveo Open source ticketing system build on Laravel framework

Faveo Open source ticketing system build on Laravel framework - ladybirdweb/faveo-helpdesk

GitHubladybirdweb